Choose Cumbria
English Lakes Hotels

Hotel group develops new training programme

Published on: Thursday 22nd September 2016
Categorised under: Learn , College, Education, Recruitment, Tourism

English Lakes Hotels Resorts & Venues has joined forces with Kendal College to develop a new qualification for people pursuing a career in hospitality.

The two firms are delivering a Level 4 Advanced Diploma in Hospitality Management from the Institute of Hospitality.

The qualification is a modular qualification which has been tailored specifically for the hotel group, which includes Low Wood Bay and The Wild Boar in Windermere as well as Waterhead in Ambleside.

Managing director of the hotel group, Simon Berry, said: “The career and skills development of our staff is the cornerstone of our success.

“As a family-run business, we are ambitious for all our staff to do well and progress in their own careers within the group, so it’s important that we invest in our existing talent.

“We are always seeking to make additional service improvements and this leadership programme is an important investment in helping our staff grow into future management roles.”

The topics involved include venue and destination promotion, multi-site hotel management, and purchasing trends, in addition to recruitment and retention of staff, conflict resolution, and legal and financial issues within the industry.

Suzanne Horner from Kendal College, said: “What makes this programme unique is the opportunity for the students to tap into the experience and knowledge from the senior management team, and be exposed to leading professionals within the business.

“When they graduate in the autumn of 2017, the course will have boosted their skills, knowledge, experience, confidence and ultimately their future ability to play a leadership role in the hospitality industry.”

English Lakes Hotels Resorts & Venues and Kendal College are both partners of Choose Cumbria.

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