A West Cumbrian GP practice has been recognised as ‘outstanding’ following a recent inspection by the Care Quality Commission.
A national panel named Distington Surgery in Workington one of the most caring GP practices it had seen, with patients describing staff as ‘excellent’, ‘kind’, ‘helpful’, ‘caring’ and ‘considerate’.
Senior GP Partner Dr Heather Naylor said: “We are delighted that the CQC inspectors recognised the caring ethos of our practice and the way that we have worked with other organisations in the voluntary sector.
Dr Dominic Booth, added: “We have an amazing team and this result reflects how well we work together. We aspire to be caring GPs practising modern, safe and effective medicine.
“It is very rewarding to see our patients describe us as caring and for them to feel like they are treated with compassion, dignity and respect.”
In the National GP Patient Survey, 98 per cent of patients at Distington Surgery said the last GP they spoke to was good at treating them with care and concern, compared to a national average of 85 per cent, and 99.2 per cent for caring for people with mental health issues.
Distington Surgery offers training placements for the next generation of doctors and health care workers.
Dr Helen Horton said: “We’re proud to be a GP training practice. As well as training GPs, we also like to ‘grow our own’ staff. We have three members of permanent staff who started as apprentices and currently have two apprentices working with us.”